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October 19, 20 & 21, 2018

Historic Fourth Ward Park

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October 19, 20 & 21, 2018
Historic Fourth Ward Park

Wristbands

»» Activate your Wristband ««

REMINDER: DO NOT put on your wristband until the day of the festival.

See also: Festival FAQ


FESTIVAL HOURS

This year's festival is October 19, 20 & 21, 2018. Schedule and event times coming very soon!

NOTES

Q & A

Q. How do I put on my wristband?
DO NOT put on your wristband until the day of the festival. It has a self-locking clasp that CAN NOT be loosened once on your wrist. Once on, it cannot be removed and wristbands cannot be replaced without a $2 fee.
Q. Where do I get my Wristband?
If you purchased your ticket prior to October 12, 2017, your wristband will be mailed to you.

If you purchase after October 12, 2017, you will exchange your ticket for a wristband AT THE GATE. No need to head to a tent, head straight to the gate! Make sure you have downloaded your ticket barcode BEFORE you arrive.
Q. Why do I have to activate a Taste of Atlanta account?
ENTER TO WIN! ACTIVATE YOUR WRISTBAND at TasteofAtlanta.com/activate before the festival and be entered to win great foodie prizes. restaurant gift certificates and more!
Taste of Atlanta is not responsible for lost or stolen wristbands. When you create your personalized Taste account and link your wristband's unique ID number in advance, we will be able to track, cancel and reissue you a new wristband for just $2.00.

Your wristband will also give you access to online features such as being able to top-up online and the ability to review your food and beverage transaction history. To receive a refund for any leftover Taste Points
Q. How do I register my wristband if I PICK IT UP AT THE FESTIVAL?
You can register on the Activation Page using your mobile device, or after the festival when you get home.
Q. Ok that makes sense, so how do I activate a Taste account and link my wristband?
It's simple! Just visit the Activation Page
When you are visiting the page for the first time you will need to click the 'Sign Up' button to enter your details.
Your wristband is pre-loaded with your initial Taste Points but you can "top up" your wristband by adding Taste Points into your account online before the festival or at one of the "Top-up" Tents located throughout the event. Top Up tents accept cash, credit and debit. Restaurants sell their tastes for 1, 2 or 3 Taste Points. $1 = 1 Taste Point.
Q. How do I "Top Up" my wristband before the festival?
To top-up and add Taste Points online, you first need to have created a Taste of Atlanta account, and linked your Wristband to that account.
1. Once logged into your account, click the "Top-up" button
2. Enter the amount you wish to top-up. Review your order and click "Checkout" when ready. We accept VISA, MasterCard and American Express.
Q. How do I Top Up my wristband at the festival?
You can top up your wristband at the festival from one of the on-site Taste Point Top Up stations. A map will soon be on the Taste of Atlanta website showing locations. You will be able to top up Taste Points at the event using cash, credit or debit cards. We accept VISA, MasterCard, American Express and debit cards.
There will be trained staff on hand to help you through the process of topping up Taste Points and tapping your way around Taste of Atlanta!
Q. How can I check the balance of my wristband?
Since you set up your Taste Account and activated your wristband, you will be able to log into the tasteofatlanta.com/activate where you will be able to view your balance.
You are able to check your balance at the Festival at one of the Taste Point Top Up stations on-site.
Q. What if I didn't spend all of my Taste Points? Can I get a refund or donate my balance?
Donate your unused Taste Points to The Giving Kitchen! Just follow the links on tasteofatlanta.com/activate
If you prefer a refund of any unspent Taste Points you purchased above the original amount that came with your wristband ticket type, please log in to your account. If you have not activated your wristband, you may do so at tasteofatlanta.com/activate and link the RFID wristband you are requesting a refund for.
Once you are logged in to the website, click on the 'Recover Unused Credit' button and follow the instructions. There is a $4.50 fee to process your refund
The refund request deadline is 11:59pm on Sunday, November 5, 2017.

Still have a question?

If you have questions about how any of this works, please contact our wristband and ticketing provider, FRESHTIX.

• By phone: 678-701-6114

• By email: greenlight@freshtix.com

• Online: support.freshtix.com

REMINDER: DO NOT put on your wristband until the day of the festival.

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Monday mood brought to you by this colorful spread at @eatflowerchild

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29 Jul 2018 09:58

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